If that all checks out and you're still stuck, please get in touch below. If you're trying to redeem a Pre-Paid card make sure you have a character name set.Membership codes cannot be redeemed on accounts that have active membership purchased via Google or Apple.
BUYING RUNESCAPE MEMBERSHIP CARD CODE
Make sure you haven't already used the code on an alternative account.Double check you've entered the correct code and followed the above redemption steps.If the code isn't working, there are a few things to be aware of: Please note that codes from third party providers will be delivered as described by the provider. If you redeemed a Bond, make sure you didn't accidentally redeem it for membership by mistake.
If you have other accounts, check your Message Centre to make sure it wasn't sent there instead. Allow up to 12 hours for the code to be sent. If a code hasn't been delivered to your Message Centre: If you want to gift the membership to someone else, simply send the passcode to them and ask them to follow the above steps. Enter the code either from the Pre-Paid card or sent to your Message Centre and follow the onscreen prompts. Log into the account you want to claim your passcode on. To redeem a membership passcode or Pre-Paid card: Note: If your current active membership was purchased via Google or Apple you'll be unable to redeem a passcode until that membership expires. Pre-Paid cards and membership passcodes can be redeemed for certain benefits like membership and can be obtained in different ways: Here's what to do if you're having an issue redeeming a Pre-Paid card or membership passcode.
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